ikahome

IKA Warranty T&C

Subject to the following Terms & Conditions, this equipment is guaranteed against defective materials & manufacturing defects by Messrs Home Type Trading Sdn Bhd for a period of (12) twelve months from the original data of purchase. Home Type Trading Sdn Bhd reserves the right to change this terms & conditions without any prior notice.

1. The warranty is valid only in Malaysia & provided that warranty card is completed & returned to Home Type Trading Sdn Bhd within 14 days from the date of original purchase.

2. The warranty covers repair or at the option of Home Type Trading Sdn Bhd replacement of any parts proven to be defective due to defective workmanshop or material provided that purchase of the equipment was made from an authorized dealer of Home Type Trading Sdn Bhd.

3. The warranty does not cover the damage resulting as below:
– Any unauthorized disassembly, Service Repair, Alteration or modifications being carried out.
– Abnormal voltage or the use of generator and/or used not in accordance with the operating Manual.
– Misuse, abuse negligence or accident howsoever caused.
– Normal wear or tear.
– Rough handling & transportation.
– Commercial use or public use e.g. Hotel, laundry, College, University, etc.

4. The warranty does not cover the following accessories:
– Burners Caps/ Supports
– Cast Iron Grid
– Knobs
– Body Work
– Light Bulb
– Charcoal/ Filter
– Cover
– Glass Cover/ Screen
– Trays/ Shelves
– Hose

5. This warranty will be null & void in any of the following events:
– If any item contained in this warranty card has been tempered with or altered in any way without the period written consent of Home Type Trading Sdn Bhd. Request for warranty services within the warranty period must be accompanied with this warranty card & proof of original purchase.
– That it at any time during the warranty period, any parts of this equipment is/are removed, altered, tempered with, adjusted, modified, dismantled, repaired or handled in any way whatsoever by any person/ persons not authorized by us.
– If the serial number of the equipment has been defaced or removed.

6. The Cooker Hood Motor is guaranteed for (10) ten years. (Labour charges excluded)

7. In the event of defects covered by this warranty arising during the warranty period, the purchaser shall be fully responsible for the due delivery to our service centre of the equipment (except for cooker hoods, oven, gas cooker, built-in hob) for any work which shall need to be done pursuant to this warranty & subsequent collection thereof the equipment after the said work has been done.

8. This warranty is in lieu & any, and all other warranties expressed or implied warranty of merchantability or fitness of a particular purpose. Home Type Trading Sdn Bhd assumes no liability for the breach of the warranty beyond correcting the breach in the manner described above. In no event shall Home Type Trading Sdn Bhd be liable for consequential loss or damages, including loss of use or loss of profits resulting from the products.

9. Unauthorized Sales of IKA Products on Online Shopping Platform. IKA products warranty is effective for products purchased from our authorized dealers only.

10. For any enquires/technical issue, kindly contact our customer service via email cs@ikahome.com.my or call at +603-8962 1848.